Your 24/7 reputation sidekick

Manage Google reviews and protect your reputation.

We help you handle good and bad Google reviews, talk to upset customers with care, and address harmful content on Facebook, Reddit, and across the web.

120+ local businesses10-minute setupGoogle, Facebook, and Reddit
The Reputation Frog mascot holding a shield with a checkmark above a five-star rating

24/7

Google review monitoring

3+

Platforms covered

Same day

Upset-client responses

10 min

Setup time

See it in action

Your reputation, handled by the frog

Google reviews, upset customers, and harmful content across the platforms that matter.

01

Fight back against fake & spam reviews

Our Removal Assistant analyzes suspicious Google reviews for policy violations, including spam, fake accounts, harassment, and off-topic content. We draft dispute submissions and track status from flagged to removed.

Google ReviewFlagged
?

Unknown User

SCAM COMPANY DO NOT USE!!! worst ever fake reviews everywhere

Removed from public view

Removal Assistant

Potential violation: Spam

Inflammatory language with no service details. Reviewer profile shows spam patterns.

Dispute draftedSubmitted to Google

We never promise removal of legitimate reviews. We only flag real policy issues.

02

Talk to upset customers with care

When a Google review turns angry, we help you respond with calm, professional language that de-escalates the situation and moves the conversation offline when needed.

Summit HVACNeeds response
J

James R.

Technician was late, no one called back, and the bill was higher than quoted. Very frustrated.

🐸
Upset-client draft · Approved

James, we're sorry this experience fell short. Your concerns about timing and communication matter to us. Please contact our service manager so we can review what happened and make it right.

Calm toneReady to post
03

Monitor good and bad Google reviews

See new 5-star praise, frustrated customers, and suspicious reviews in one place so nothing on Google slips through unnoticed.

Google review monitoring

Sarah M.

New 5-star

Professional crew and great communication throughout the project.

James R.

Needs reply

Late arrival and billing confusion. Very frustrated.

Unknown user

Flagged

Possible fake review flagged for policy review.

Good reviews, upset customers, and suspicious reviews all land in one queue.

04

Address harmful content beyond Google

Monitor public mentions on Reddit, Facebook, and other websites. Organize evidence, responses, platform reports, and removal requests in one reputation workflow.

Reputation Monitoring

3 sources
R

Reddit

New thread mentions your business

Review mention
F

Facebook

Negative comment gaining replies

Response ready
G

Google

Suspicious 1-star review detected

Check policy

New mentions are organized into one action queue.

What we handle

Google reviews, upset customers, and bad reputation problems

We help you manage Google feedback, respond to unhappy customers with care, and address harmful content on Facebook, Reddit, and the web.

Google reviews

Google Review Management

Monitor good and bad Google reviews, respond quickly, and keep your public profile current from one place.

De-escalation

Upset Client Responses

Get calm, professional drafts when a customer is angry so you can de-escalate, take the conversation offline, and protect your reputation.

Case tracking

Fake Review Removal

Analyze suspicious reviews, document possible policy violations, prepare reports, and track removal cases.

Monitor & report

Reddit Removal Support

Find harmful public posts or comments, preserve evidence, prepare reports, and track removal requests.

Reviews & posts

Facebook Removal Support

Track harmful reviews, posts, and comments, then organize responses, reports, and removal requests.

Ongoing alerts

Web Mention Alerts

Watch for new reputation issues across public websites so damaging content does not go unnoticed.

Simple setup

Up and running in three steps

Bring your reviews, responses, monitoring, and removal cases into one clear workflow.

01

Connect your profiles

Add your Google Business Profile and the places customers talk about you, including Facebook and Reddit.

02

Manage Google reviews

Monitor good and bad Google reviews, respond professionally, and help calm upset customers before issues spread.

03

Protect your reputation

Document fake reviews and harmful posts on Facebook, Reddit, and the web, then track each case through resolution.

Testimonials

Loved by local business owners

We went from 4.2 to 4.8 stars in three months, and now every new review gets attention quickly.

Mike Torres

Owner, Torres Plumbing, Denver, CO

I used to dread bad reviews. Now I get an alert, an AI draft, and I'm done in five minutes.

Dr. Amy Chen

Bright Smile Dental, Austin, TX

Simpler than Birdeye, half the price, and my team actually uses it every day.

Jake Morrison

Summit HVAC, Boulder, CO

Pricing

Choose one-time help or ongoing protection

Start with a single removal case or choose monthly reputation management.

One-time service

One Google Review Removal Case

We analyze one Google review for policy violations, preserve the evidence, prepare the report, and guide the case through Google's review process.

  • Policy violation analysis
  • Evidence documentation
  • Report preparation
  • Case status tracking

Google makes the final removal decision. Payment covers the case work, not a guaranteed outcome.

Monthly reputation management

Starter

$49/mo

  • Google review monitoring
  • Good & bad review responses
  • Upset-client response help
  • Email alerts
Most popular

Growth

$99/mo

  • Everything in Starter
  • Fake review removal support
  • Reddit removal support
  • Facebook removal support
  • Reputation health score

Pro

$199/mo

  • Everything in Growth
  • Managed reputation support
  • Web mention monitoring
  • Priority support
  • Multi-location ready
Average setup: 10 minutes

Ready to protect your reputation?

Join local businesses using Reputation Frog to handle Google reviews and harmful content with a team that knows how to respond.