REPUTATION FROG — VENDING COMPANIES REVIEW WORKSHEET
For organizing a review concern, not a Google submission form.

Business name:
Correct public profile URL:
Individual review URL:
Case owner:
Date captured:

INTERACTION
What interaction does the review describe?
Which facts are documented?
What remains uncertain?
What alternative explanations have been checked?

INDUSTRY EVIDENCE CHECKLIST
[ ] Machine location and operator identification, without publishing sensitive access details.
[ ] Relevant refund inquiry or machine service record.
[ ] Placement or restocking history when the complaint concerns a property relationship.
[ ] Review screenshot, profile URL and previous report history.

TEAM HANDOFF
[ ] Route machine complaints to the person handling service and refunds.
[ ] Ask the placement contact about operator and location confusion.
[ ] Keep the public response separate from payment or transaction details.

INDUSTRY INVESTIGATION PROMPTS
Separate machine users, placement clients and prospects
[ ] Purchase experience: machine location and support inquiry.
[ ] Property relationship: placement agreement and service communication.
[ ] Inquiry: estimate, site survey or installation discussion.

Understand what machine records can and cannot establish


Make refund inquiries and restocking complaints actionable
[ ] Who receives machine support requests?
[ ] Who can authorize the next service action?
[ ] Who communicates with the property contact?
[ ] Which promised action has actually been completed?

EVIDENCE INDEX
File name / relevant date / fact supported / limitation:

HISTORY
Previous report date and decision:
Approved response version:
Action actually completed:
Next internal follow-up and owner:

Keep originals privately. Do not include passwords, payment details or unrelated sensitive information.

Full guide: https://www.reputationfrog.com/industries/vending
General worksheet: https://www.reputationfrog.com/resources/review-case-checklist.txt
Service scope: https://www.reputationfrog.com/google-review-removal
Billing terms: https://www.reputationfrog.com/billing-policy