REPUTATION FROG — PLUMBING REVIEW WORKSHEET
For organizing a review concern, not a Google submission form.

Business name:
Correct public profile URL:
Individual review URL:
Case owner:
Date captured:

INTERACTION
What interaction does the review describe?
Which facts are documented?
What remains uncertain?
What alternative explanations have been checked?

INDUSTRY EVIDENCE CHECKLIST
[ ] Callout or inquiry date, relevant job reference and documented service scope.
[ ] Estimate and authorization for the work described.
[ ] Follow-up or revisit history relevant to the complaint.
[ ] Full review screenshot, correct business profile and prior Google decision.

TEAM HANDOFF
[ ] Ask dispatch to include canceled callouts and estimates in the search.
[ ] Have the supervising plumber summarize the actual repair scope.
[ ] Choose one office contact for follow-up and case history.

INDUSTRY INVESTIGATION PROMPTS
Map the people involved in the service call


Explain the repair scope without dismissing the complaint
[ ] Original symptom and time reported.
[ ] Authorized scope and any documented limits.
[ ] Completion observations and advice given.
[ ] Later inquiry, revisit or unresolved question.

Make the next contact useful for the customer


EVIDENCE INDEX
File name / relevant date / fact supported / limitation:

HISTORY
Previous report date and decision:
Approved response version:
Action actually completed:
Next internal follow-up and owner:

Keep originals privately. Do not include passwords, payment details or unrelated sensitive information.

Full guide: https://www.reputationfrog.com/industries/plumbing
General worksheet: https://www.reputationfrog.com/resources/review-case-checklist.txt
Service scope: https://www.reputationfrog.com/google-review-removal
Billing terms: https://www.reputationfrog.com/billing-policy