REPUTATION FROG — CONSTRUCTION REVIEW WORKSHEET
For organizing a review concern, not a Google submission form.

Business name:
Correct public profile URL:
Individual review URL:
Case owner:
Date captured:

INTERACTION
What interaction does the review describe?
Which facts are documented?
What remains uncertain?
What alternative explanations have been checked?

INDUSTRY EVIDENCE CHECKLIST
[ ] Project address and relevant date range, with private details removed from shared copies.
[ ] Original estimate, change-order history and completion notes relevant to the claim.
[ ] Inquiry records as well as completed contracts.
[ ] Review link, complete screenshot and any previous Google decision.

TEAM HANDOFF
[ ] Ask the project manager to assemble a neutral timeline.
[ ] Have office staff compare the review with inquiries and job records.
[ ] Choose one person to approve the response and record reporting actions.

INDUSTRY INVESTIGATION PROMPTS
Reconstruct the project timeline before disputing the account
[ ] Which version of the scope did the customer approve?
[ ] Who communicated a change to the schedule or price?
[ ] Were subcontractors involved in the interaction?
[ ] Did the complaint concern the job itself, an estimate or neighboring-site activity?

Use change orders and site records carefully
[ ] Label the stage shown in each site photograph.
[ ] Keep addresses and occupants' information out of public materials.
[ ] Include known unresolved punch-list items in the internal summary.

Turn the review into a useful office-to-field handoff


EVIDENCE INDEX
File name / relevant date / fact supported / limitation:

HISTORY
Previous report date and decision:
Approved response version:
Action actually completed:
Next internal follow-up and owner:

Keep originals privately. Do not include passwords, payment details or unrelated sensitive information.

Full guide: https://www.reputationfrog.com/industries/construction
General worksheet: https://www.reputationfrog.com/resources/review-case-checklist.txt
Service scope: https://www.reputationfrog.com/google-review-removal
Billing terms: https://www.reputationfrog.com/billing-policy